BRAND STRATEGY Preemptive Customer Care – Customer Experience a Step Ahead by Emil Kotomin Posted on 12 March 202512 March 2025
BRAND STRATEGY Building More Prosperous, Entrepreneurial and Sustainable Organisations With AI by Emil Kotomin Posted on 14 October 202414 October 2024
BRAND STRATEGY Elevating the Luxury Experience With AI: Product Support by Emil Kotomin Posted on 23 May 202424 June 2024
BRAND STRATEGY Digital Ecosystems Take Over the Service Industry; Are You Ready? by Emil Kotomin Posted on 12 December 201830 January 2021
CUSTOMER EXPERIENCE Luxury: 5 trends in 30 Seconds by Emil Kotomin Posted on 5 February 201711 December 2020
CUSTOMER EXPERIENCE Matchmaking for foodies: how OpenTable & Resy could make every lunch an adventure by Emil Kotomin Posted on 22 January 201711 December 2020
CUSTOMER EXPERIENCE How the collaboration of business and public sectors could transform our parks by Emil Kotomin Posted on 10 April 201624 March 2021
CUSTOMER EXPERIENCE How commercial airlines could improve customer experience by Emil Kotomin Posted on 5 April 201624 March 2021
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