CUSTOMER EXPERIENCE 3 Rules of customer-centric PHYSICAL environments by Emil Kotomin Posted on 31 January 201711 December 2020
CUSTOMER EXPERIENCE What’s next for Apple retail? by Emil Kotomin Posted on 31 May 201611 December 2020
CUSTOMER EXPERIENCE How we could improve luxury car retail by Emil Kotomin Posted on 3 May 201611 December 2020
CUSTOMER EXPERIENCE What if instead of selling pianos we were selling access rights? by Emil Kotomin Posted on 20 April 201611 December 2020
CUSTOMER EXPERIENCE How the collaboration of business and public sectors could transform our parks by Emil Kotomin Posted on 10 April 201624 March 2021
KOTOMIN 