BRAND STRATEGY Preemptive Customer Care – Customer Experience a Step Ahead by Emil Kotomin Posted on 12 March 202512 March 2025
BRAND STRATEGY UNSOLICITED: How Swarovski Could Become a Modern Luxury Brand by Emil Kotomin Posted on 27 August 202025 September 2023
BRAND STRATEGY Digital Ecosystems Take Over the Service Industry; Are You Ready? by Emil Kotomin Posted on 12 December 201830 January 2021
CUSTOMER EXPERIENCE Evolve or Die: How Traditional Retailers Could Disrupt the Game to Remain Relevant by Emil Kotomin Posted on 30 May 201724 March 2021
CUSTOMER EXPERIENCE Wellness Vodka – Selling Hard Liquor to Millennials by Emil Kotomin Posted on 29 May 201724 March 2021
CUSTOMER EXPERIENCE Amazon and the End of CPG Branding by Emil Kotomin Posted on 16 May 201724 March 2021
CUSTOMER EXPERIENCE Wellness Vodka – The Environment by Emil Kotomin Posted on 1 May 20173 October 2023
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