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CX for land & cloud

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Tag: lifestyle

The luxury of having an opinion: why Brunello Cucinelli grows 12% when Gucci shrinks by 25%
  • BRAND STRATEGY

The luxury of having an opinion

  • by Emil Kotomin
  • Posted on 11 December 2024
  • CUSTOMER EXPERIENCE

Luxury: 5 trends in 30 Seconds

  • by Emil Kotomin
  • Posted on 5 February 201711 December 2020
  • CUSTOMER EXPERIENCE

Matchmaking for foodies: how OpenTable & Resy could make every lunch an adventure

  • by Emil Kotomin
  • Posted on 22 January 201711 December 2020
  • CUSTOMER EXPERIENCE

What’s next for Apple retail?

  • by Emil Kotomin
  • Posted on 31 May 201611 December 2020

Topics

  • BRAND STRATEGY
  • CUSTOMER EXPERIENCE
  • ESSAYS
  • OPERATIONAL CULTURE
  • TECHNOLOGY
  • UNSOLICITED
  • UX
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