ESSAYS Will Remote Working Drastically Expand Talent Pools? by Emil Kotomin Posted on 25 April 202024 March 2021
CUSTOMER EXPERIENCE Matchmaking for foodies: how OpenTable & Resy could make every lunch an adventure by Emil Kotomin Posted on 22 January 201711 December 2020
CUSTOMER EXPERIENCE How we could improve luxury car retail by Emil Kotomin Posted on 3 May 201611 December 2020
CUSTOMER EXPERIENCE What if instead of selling pianos we were selling access rights? by Emil Kotomin Posted on 20 April 201611 December 2020
CUSTOMER EXPERIENCE How commercial airlines could improve customer experience by Emil Kotomin Posted on 5 April 201624 March 2021
CUSTOMER EXPERIENCE Do Consumers Become Increasingly Miserable? by Emil Kotomin Posted on 31 January 201628 March 2016
BRAND STRATEGY A Word is Not Enough: Why The Future Belongs To Sincere Brands by Emil Kotomin Posted on 16 March 201511 December 2020
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