CUSTOMER EXPERIENCE Matchmaking for foodies: how OpenTable & Resy could make every lunch an adventure by Emil Kotomin Posted on 22 January 201711 December 2020
CUSTOMER EXPERIENCE How the collaboration of business and public sectors could transform our parks by Emil Kotomin Posted on 10 April 201624 March 2021
CUSTOMER EXPERIENCE How commercial airlines could improve customer experience by Emil Kotomin Posted on 5 April 201624 March 2021
CUSTOMER EXPERIENCE What if hospitality embraced digital? by Emil Kotomin Posted on 20 March 201624 March 2021
CUSTOMER EXPERIENCE In Love With a Robot: the Dawn of Machine-To-Machine Marketing by Emil Kotomin Posted on 11 June 201311 December 2020
TECHNOLOGY 503 off: a brief note on SOPA protests by Emil Kotomin Posted on 31 January 201217 January 2015
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