BRAND STRATEGY Preemptive Customer Care – Customer Experience a Step Ahead by Emil Kotomin Posted on 12 March 202512 March 2025
BRAND STRATEGY Building More Prosperous, Entrepreneurial and Sustainable Organisations With AI by Emil Kotomin Posted on 14 October 202414 October 2024
BRAND STRATEGY From Moats to Mazes: Protecting a Business at the Age of AI by Emil Kotomin Posted on 27 July 202427 July 2024
BRAND STRATEGY Digital Ecosystems Take Over the Service Industry; Are You Ready? by Emil Kotomin Posted on 12 December 201830 January 2021
CUSTOMER EXPERIENCE Evolve or Die: How Traditional Retailers Could Disrupt the Game to Remain Relevant by Emil Kotomin Posted on 30 May 201724 March 2021
CUSTOMER EXPERIENCE Wellness Vodka – Selling Hard Liquor to Millennials by Emil Kotomin Posted on 29 May 201724 March 2021
CUSTOMER EXPERIENCE Amazon and the End of CPG Branding by Emil Kotomin Posted on 16 May 201724 March 2021
BRAND STRATEGY How Nike and Adidas Create Hype Through Scarcity by Emil Kotomin Posted on 19 March 201711 December 2020
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